Article 1 | Contracting Parties and Legal Effect

1. This "CongoSupply Platform User Agreement" (hereinafter referred to as "this Agreement") is concluded between the CongoSupply platform operator and the platform's registered users.

2. When a user registers, logs in, browses, places an order, posts information, participates in promotion and distribution, or uses the platform's services in any form, it shall be deemed that the user has:

   • Carefully read and understood the entire content of this Agreement;

   • Fully acknowledged and accepted the legal consequences of this Agreement;

   • Voluntarily and genuinely agreed to be bound by all the terms of this Agreement.

3. If the user disagrees with any term of this Agreement, they must immediately cease using the platform's services.

Article 2 | Platform Nature and Business Boundary Statement

1. CongoSupply is a comprehensive platform centered on real goods transactions and real service transactions.

2. The platform does not engage in the following activities:

   • Any financial, wealth management, investment, or fund-pool related activities;

   • Providing guarantees of principal, guaranteed returns, or minimum returns;

   • Charging any form of membership fee, franchise fee, or qualification fee.

3. The promotional reward feature provided by the platform is solely a market promotion incentive mechanism and does not constitute an investment, partnership, or profit distribution arrangement.

Article 3 | User's Basic Obligations and Code of Conduct

Users must adhere to the following basic obligations when using the platform:

1. Register an account using authentic, legal, and valid identity information;

2. Comply with all rules, agreements, announcements, and operating instructions published by the platform;

3. Must not use the platform to engage in any illegal, non-compliant, or socially or economically disruptive activities;

4. Must not harm the legitimate rights and interests of the platform, merchants, or other users in any form.

Article 4 | Legal Characterization of the Promotion and Distribution Function (Core Clause)

1. The platform's promotion and distribution mechanism generates rewards based solely on genuinely completed consumption orders.

2. Promotion and distribution do not constitute:

   • An investment relationship;

   • An employment or labor relationship;

   • An agency or authorized sales relationship;

   • A partnership or joint venture relationship.

3. The promoting user is an independent actor, and their personal actions do not represent the platform's stance.

Article 5 | Uncertainty and Risk Warning for Promotion Rewards

1. Promotion rewards are highly uncertain;

2. Promotion rewards are related to various factors such as the user's personal promotional ability, market environment, and consumer demand;

3. The platform makes no promises or implications regarding any user's promotional results, earnings amount, or potential for earnings.

4. Users should participate in promotional activities rationally and bear the associated risks themselves.

Article 6 | Strictly Prohibited Conduct (Agreement-Level Red Lines)

When using the platform and participating in promotions, users must not engage in the following behaviors, including but not limited to:

1. Fake transactions, order brushing, self-buying and self-selling;

2. Using multiple accounts for arbitrage, wash trading, or evading risk control;

3. Inducing, coercing, or misleading others to register or place orders;

4. Using misleading statements such as "investment," "guaranteed profit," "principal guaranteed," or "high returns";

5. Fabricating or disseminating false earnings screenshots or income case studies;

6. Having the primary goal of recruiting downlines rather than facilitating genuine transactions.

Article 7 | Account Management, Freezing, and Banning

1. The platform has the right, based on risk control, security, or compliance needs, to take the following measures against a user's account:

   • Restrict certain functions;

   • Freeze the account or wallet;

   • Clear out illicit gains;

   • Permanently ban the account.

2. The platform has the right to execute the above measures without prior notice to the user.

Article 8 | Liability Disclaimers and Waiver Clauses

1. The user is solely responsible for the legal liability arising from their own promotional, marketing, and personal speech acts;

2. The platform shall not bear any joint and several liability arising from the user's illegal, non-compliant, or improper conduct;

3. To the extent permitted by law, the platform shall not be liable for any indirect, incidental, or consequential loss of anticipated profits.

Article 9 | Governing Law and Dispute Resolution

1. This Agreement is governed by the laws of the Democratic Republic of Congo (DRC).

2. Any dispute arising from this Agreement shall be resolved by the platform through a reasonable method of its choosing.

Article 10 | Final Interpretation Rights and Rule Adjustment Rights

The platform reserves, within the bounds of the law, the right to:

• Have the final interpretation of the terms of this Agreement;

• Modify, supplement, or terminate relevant rules.

Article 11 | Agreement Effectiveness

This Agreement becomes effective upon the user's first use of the platform's services.

II. Promoter Examination System + Automatic Account Banning Rules for Violations

Part One | Promoter Examination System

Article 1 | Purpose of Establishing the Examination System

To prevent false advertising, pyramid scheme risks, and non-compliant promotional activities, the platform implements a mandatory entry and ongoing compliance examination system for promoters.

Article 2 | Subjects Required to Take the Exam

The following users must pass the exam:

1. Users applying for promotional privileges for the first time;

2. Users with frequent promotional activity or abnormal transaction amounts;

3. Promoters who have received user complaints;

4. Users randomly selected by the platform for spot checks.

Article 3 | Exam Content Scope

The exam content includes, but is not limited to:

• Platform nature and business boundaries;

• What constitutes "real consumption";

• Approved vs. prohibited language;

• The basic legal elements of a pyramid scheme;

• Legal consequences of promotional violations;

• Local risk case studies from the DRC.

Article 4 | Handling of Exam Results

1. Pass the exam → Promotional privileges granted;

2. Fail the exam → Promotional functions restricted;

3. Repeated failures → Permanent ban from participating in promotions.

Part Two | Tiered Violation Handling System for Promotions

Level One Violation (Education/Warning)

Typical Behaviors:

• Use of non-official language;

• Ambiguous statements about earning potential.

Handling Method:

• System warning;

• Mandatory retake of the exam.

Level Two Violation (Function Freeze)

Typical Behaviors:

• Implying earnings;

• Using terms like "investment" or "return";

• Repeated minor violations.

Handling Method:

• Freeze promotional privileges;

• Freeze pending commissions;

• Record in risk control file.

Level Three Violation (Permanent Ban)

Typical Behaviors:

• Explicitly promising earnings;

• Organizing or participating in order brushing;

• Mass-registering accounts;

• Having the primary purpose of developing downlines.

Handling Method:

• Permanently ban the account;

• Clear out illicit commissions;

• Add to the platform's blacklist.

Part Three | Automatic Account Banning Trigger Rules (System Level)

Automatic triggers include, but are not limited to:

1. Abnormal order structure (time, amount, frequency);

2. Overlapping devices/IPs across multiple accounts;

3. Concentrated complaints;

4. Triggering of banned keywords (e.g., "guaranteed profit," "investment");

5. Abnormal wallet activity.

Part Four | Appeal and Review Mechanism

1. Users may submit an appeal;

2. The platform will process the appeal by combining system data with manual review;

3. The platform does not guarantee that the ban decision will be reversed.

Part Five | Final Explanation of the System

This system is the platform's long-term and effective risk control policy. The platform reserves the right to interpret, adjust, and upgrade it.